为确保服务流程清晰透明，客户在下单时可选择不同交付方式。不同方式的寄送时效、追踪服务及补寄规则如下。
To ensure a clear and transparent service process, customers may choose different delivery options when placing an order. Delivery timeframes, tracking availability, and re-delivery rules are outlined below.
1. 仅电子版（Email / PDF）
若客户选择仅提供电子版，我们将通过电子邮件发送翻译文件（PDF 格式）。在此情况下，我们不会邮寄任何纸本文件或原件。
If the customer selects the electronic version only, the translated documents will be delivered via email in PDF format. In this case, no hard copy or original documents will be posted.
2. 平邮（Standard Post）
若客户选择平邮服务，我们将使用澳洲邮政（Australia Post）进行寄送。
If the customer selects Standard Post, we will send the hard copy via Australia Post.
- 预计送达时间：3–7 个工作日
Estimated delivery time: 3–7 business days - 平邮为普通信件寄送方式：不提供追踪服务
Standard Post is untracked and does not include tracking - 实际送达时间可能因澳洲邮政配送情况、节假日或偏远地区而有所延迟
Actual delivery time may vary due to Australia Post operations, public holidays, or remote areas
3. 快递（Express Post）
若客户选择快递服务，我们将使用澳洲邮政（Australia Post – Express Post）进行寄送。
If the customer selects Express Post, we will send the hard copy via Australia Post Express Post.
- 预计送达时间：通常 2 个工作日内
Estimated delivery time: usually within 2 business days - 我们将提供快递追踪号码（Tracking Number）
A tracking number will be provided - 客户可通过澳洲邮政官网进行追踪
Customers may track the parcel via the Australia Post website
4. 邮寄丢失与补寄政策（Lost Mail & Re-delivery Policy）
如发生邮寄途中丢失或无法送达的情况，我们将安排补寄服务，补寄方式如下：
If the mail is lost in transit or cannot be delivered, we will arrange a re-delivery based on the original delivery method:
- 原先选择平邮：补寄仅提供平邮
If Standard Post was selected: re-delivery will be sent via Standard Post only - 原先选择快递：补寄将提供快递，并提供追踪号码
If Express Post was selected: re-delivery will be sent via Express Post with a tracking number
5. 平邮升级快递的费用说明（Upgrade from Standard to Express）
若客户原先选择平邮，但在补寄时希望升级为快递寄送，则客户需自行承担由此产生的快递费用差额。
If the customer originally selected Standard Post and later requests an upgrade to Express Post for re-delivery, the customer must pay the additional Express Post fee.
我们将在收到补差价后安排快递补寄，并提供追踪号码。
Express re-delivery will be arranged after the additional fee is received, and a tracking number will be provided.
